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Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

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Return Policy

Returns

We will accept return requests until 01/01/2027. The customer requesting the return is responsible for the cost of return shipping, and the original shipping cost will not be refunded. We cannot accept returns of products that are empty or discontinued. We cannot be responsible for any Customs Office actions nor for reimbursement of any Customs Fees if products are returned from outside the United States. Please insure return shipments to ensure they arrive successfully. Include the products along with a copy of your order invoice and a brief reason for the return.

To return any item, contact us by email at info@nursejamie.com. Write RETURN in the subject line. We will provide instructions from there to ship the item(s) back to us. Include the item(s) you wish to return along with a copy of your order invoice. Once your return is received, you will receive the refund, along with an email message confirming receipt. Note: Return shipping is the customer’s responsibility, and original shipping fees are non-refundable.

Returns may be sent to us at:

Nurse Jamie Inc
Attn: Returns Dept (Order #)
3527 Greenwood Ave.
Commerce, CA 90040

EXCHANGES

If there is any issue with your product, please reach out to us immediately so we can process an exchange. In order to process this exchange you must email info@nursejamie.com with photos showing any issues and the best address for a replacement. Your new item will be sent out once the previous item has been received and reviewed by our staff. We do not accept exchanges of products that are empty.